Fast and safe delivery
Delivery time *
When you place your order online, you can choose your delivery day.
For all orders placed before 03:00 pm, you can request delivery of your products within 24 hours throughout Switzerland and Liechtenstein (except on public holidays and weekends*).
Our deliveries are made :
- Either by Swiss-Express "Lune" (delivery before noon)
- Or by our own delivery service for the Canton of Geneva, and La Côte as far as Morges (delivery within the day).
As our products are perishable, please make sure to put them in the refrigerator as soon as you receive the parcel (take the products out of their refrigerated packaging).
* For more information, please look up the General Terms and Conditions.
Delivery charges in Switzerland and Liechtenstein
Delivery charges are additional :
- For orders under 300.- CHF, there is a delivery charge of 20 CHF throughout Switzerland and Liechtenstein.
- These shipping costs are free as soon as your order exceeds CHF 300.
Packaging and transport of our products
We take the greatest care over the transportation of your products. We use specially developed packaging to ensure you a high quality tasting.
Caviar, Balik salmon, foie gras and truffle products will be delivered to you in isothermal packaging containing frozen cooling elements. In that way, we guarantee an unbroken cold chain to the delivery address.
Balik packaging concept
Caviar packaging concept